At a time when the market is extremely volatile, education wanting, and challenges mounting, there is a need for focused training that provides the winning edge. The Japanese advocate for the culture of continued turning of the stone to find the best resting spot while David Garvin talks about “Building a Learning Organization” in his seminal 1993 article published by the Harvard Business Review.
The Centre for African Progress (CAP) offers high-quality training in a variety of fields that are geared towards providing the soft skills that will catapult your organization right to the top of the charts. Be it your customer care associate who talks to customers like a robot or a rude security official who handles clients like they are subhuman or enemies, CAP training will smoothen out all these rough edges and leave your organization strong and sweet. Our highly knowledgeable and experienced trainers are the best in their respective fields and are willing to go the extra mile to offer more than just the best. When we train as CAP, we crown you -because at CAP we believe that “the customer is King.”
CAP Training:
- Management Oracle– This training is meant for mid-level and top managers who want to acquire cutting-edge skills that will help them bring out the best in themselves as well as the people working with and for them. In the 21st century, pursuing the bottom line without paying attention to the employees is outmoded and out-fashioned. The CAP management oracle brings out the leader in you so that you can run your organization like your family….because it is your family!
- The CAP Degreaser– Third world countries are full of employees who have attained some minimal education and managed to secure employment without the accompanying skills that are vital in their day-to-day interactions with different types of people. The CAP degreaser is meant for these employees who are in areas where there is frequent contact with an organization’s actual and potential clients. In a standard organizational setting, a security fellow or a secretary is likelier to meet a client daily compared to the general manager or the company Chief Executive Officer. The degreaser sharpens and drills the security guy and the secretary so that they leave an impression that excites the client to a point where any thought of taking his or her business elsewhere is met with self-exorcism.
- The CAP Revolutionary Dish– Government employees are notorious for their long-held yet backward and retrogressive traditions that are responsible for poor service, mediocre results, and serious suffering among the people who are meant to benefit from government services. It is generally believed that when one works for the government, he or she should invest minimum time and harvest maximum returns in terms of money or other benefits.
The only way to deal with this mediocrity that has kept our very rich continent in the dark is to take our government employees through the CAP Revolutionary Dish that reminds them that:
- Delays lead to deaths, heavy financial losses, and cultural stagnation
- The unchecked mediocrity is a self-inflicted wound. A lazy headteacher or district agriculture officer will ultimately cause damage to his own immediate or extended family.
- The overall mediocre performance and poor management of public resources lead to a backward country and a backward continent. The end result is a lack of respect for the race. We get declared lazy, stupid, and backward.
Get the CAP Revolutionary Dish and wait for the results.
CAP also offers the BEST team-building activities that will leave your team synergized, energized, and galvanized. Do not settle for less. Say no to mediocrity.
To Book any of these training Packages for your organization,
Contact us through:
Tel: +254202100289
Email: info@centreforafricanprogress.com